Terms & Conditions
Definitions: "Buyer" means the organization or person who buys Goods, "Goods" means the items to be supplied to the buyer by the Seller, and "Seller" means Lisa Muilenburg or Counted Quilts
Prices: Price are determined at the time of order, and are subject to change prior to payment
Credit terms may be offered to wholesale accounts after initial sale of goods. The offer of credit will be at the sole discretion of the Seller. Where credit is offered, payment of the price and any other applicable costs shall be due within 30 days of the date of the invoice supplied by the Seller, unless otherwise agreed in writing. In cases where credit is not offered payment will be required before release of goods by the Seller.
If payment or any part thereof is not made by the due date the Seller shall require payment in advance of delivery to any Goods not previously delivered, or refuse to make delivery of any undelivered Goods without incurring any liability whatever to the Buyer for non-delivery or any delay in delivery.
Delivery: Goods will be sent to the address supplied by buyer within 2 business days of payment being recieved. If the Seller is knowingly unable to deliver Goods within this time frame the Buyer will be notified in advance via email. In the case of unforeseen delays the Buyer will be offered a 10% discount or full refund. Any damages or shortages of Goods received should be reported with 14 days of receipt to receive replacement or refund.
Digital patterns will be available under My Account, Downloads.
Returns: The Seller agrees to accept the return of goods that are not damaged and appear in the Sellers current catalog. A restocking fee of 20% of the purchase price will be charged before reimbrusement is sent. The Buyer is responsible for the cost of shipping and goods, and packaging to avoid any damage in transit.
Digital patterns can not be returned so please contact Seller directly within 1 week if there is any problem opening or printing the files.
Changes: Seller at all times reserves the right to make changes, additions, and improvements to the Goods being delivered without liability or obligation and to incorporate such changes into any item sold or delivered prior to the incorporation of the change. Any corrections will be noted and made available for review on the website (see Pattern Corrections).
Intellectual Property: Patterns are copyrighted and may not be copied or recreated in anyway except for the personal use of the buyer. One pattern must be ordered for each student or customer, whenever the buyer uses a Counted Quilts pattern in a class or kit.